Key Responsibilities
Strategy
· The strategy is to focus on Fintech clients offering New Payment Methods (NPM) products and services such as Stored Value Card providers, Mobile/Digital Wallet Providers, Payment Service Providers, Third Party Payment Providers, stablecoins and wider digital asset companies.
· Work with other FinTech RM to formulate country and global client strategies and support SCB group stakeholders in line with the bank’s corporate plan towards Fintech.
Business
· Engage key stakeholders from the client side to improve the quality of dialogue and achieve trusted advisor status through proactive consistent coverage. Anticipate clients’ needs and provide strategic advice, alongside the relevant product and industry partners.
· Work to share and distribute industry and product knowledge to ensure continually developed personally and within the wider Fintech team.
· Stay abreast and anticipate the developments of the competitive and regulatory environment that affect our client’s agenda and strategy.
· Develop strong relationships within client’s Treasury and Partnership Team - anticipate client needs/challenges and proactively engage appropriate product partners to develop comprehensive solutions and opportunities
· Conduct timely onboarding, support RFP/RFI submissions, Enhanced due diligence (EDD) in the know your customer (KYC) process and Implementation request submissions - engage appropriate escalation points where necessary to meet client needs while managing expectations
· Work with the product partners to finalize the sale through documentation coordination/negotiation for a seamless integration to the implementations team
· Support customer due diligence reviews and internal approval process for high risk customer segments
· Review , analyse and investigate transactional data and alerts to identify key trends, risks, and pricing/billing inefficiencies
· Understand internal credit processes and advance working relationships with credit partners
Processes
· Proactively manage the designated client portfolio to ensure:
· Management.
· Develop close ties key stakeholders e.g. Transaction Banking, Financial Markets, Corporate Finance, Risk, Service Delivery, etc.
· Ensure to maintain being suitably trained with respect to an understanding of the regulatory environment, keeping up to date with applicable changes and Group policies with ability to contribute and, where possible.
· Key regulatory risks and concerns are raised into the governance framework throughout the Fintech/NPM & FI team.
· All sales disciplines are adhered in accordance with Banking & Coverage standards i.e. Account Planning, Call Reports, Deal Pipeline
Risk Management
· Take the initiative regarding regulatory, reputational, and ethical matters, taking the initiative for building one’s overall understanding as it applies to Banking and Fintech
· Ensure that key regulatory risks and concerns are raised into the governance framework and globally through your people leader and FI matrix as first line of defence
· Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
· Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.
Governance
· Responsible for supporting the effectiveness of the Group’s arrangements to deliver strong governance, oversight, and controls in the Fintech business and, if necessary, oversee changes in these areas.
· Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
· Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.
Key stakeholders
Internal
· Engage with product partners within the country, region and globally to ensure the breadth and depth of client coverage.
· Engage with all areas of the integrated middle office team on relevant client account management activities.
· Consult with senior stakeholders in Risk and Legal & Compliance to ensure that the portfolio remains credit worthy and within the policies of the bank.
External
· Designated point of contact with Fintech clients, acting as a trusted advisor/value added partner to clients.
· Peers in the Fintech/NPM segment.
Other Responsibilities
· Embed Here for good and Group’s brand and values in the United Arab Emirates / CCIB / FI-BBD team. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Our Ideal Candidate
· NPM RM certified – this can be done at any stage (before or after being hired).
· Knowledge and understanding of Fintech, and the Digital Asset sector and regulatory environment
· 5 + years’ experience in Fintech and or financial institution client relationship, cash management, transaction banking, merchant acquiring or related field
· Strong verbal and written communication skills with the ability to synthesize complex problems into concise conclusions
· Ability to mobilize internal networks and resource to support client onboarding and opportunities
· Goal oriented with the ability to foster innovation and solve problems creatively
· Strong time management, organizational and planning skills
· Ability to manage multiple priorities concurrently and coordinate follow-up
Role Specific Technical Competencies
· Effective Communication
· Knowledge of clients and products
· Relationship Management
· Regulatory Environment - Financial Services
· Financial and Compliance Risk for financial Institutions
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
· Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
· Flexible working options based around home and office locations, with flexible working patterns.
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
