We seek a professional individual to provide administrative support for various projects handled by the company.
Job Scope:
- Assist with day-to-day project processing matters.
- Create estimated case timeline and customise documents checklist, closely monitor application progress.
- Provide personalised advice and submit relevant applications for clients’ cases.
- Guide clients in document preparation and provide periodic updates.
- Check the accuracy of documents for submission and engagement invoices.
- Respond to clients' queries regarding the applications timely.
- Attend to queries raised by authorities, and draft proposed responses on behalf of clients.
- Ensure follow-up on receivables and monitor timelines.
- Able to develop and maintain good working relationships with clients and business associates.
- Provide weekly updates to the director.
- Research the latest migration policies from various authorities and provide up-to-date information to internal staff and business partners.
We believe in empowering our employees to be leaders at all levels. You are expected to:
- Understand the expectations set and demonstrate personal accountability for keeping your own performance on track.
- Understand how our daily work contributes to the priorities of the team and the business.
- Demonstrate a solid commitment to personal learning and development.
- Actively focus on developing effective communication and relationship-building skills with stakeholders, clients and team.
Requirements:
- Fluent in English.
- Strong organisational and communication skills (listening, verbal, and written).
- Take ownership and be proactive.
- Fast learner, able and willing to learn a wide range of business knowledge.
- Able to work both independently and in collaboration with multiple teams.
- Able to schedule, update, and complete tasks on time.
- Ability to multi-task in a fast-paced and changing environment (as you will manage multiple cases simultaneously).
- Positive work attitude, team player with strong interpersonal skills and an inclusive mindset.
- Customer and result-oriented mindset.
Only shortlisted candidates will be contacted, and personal data collected will be used for recruitment purposes only.
