- Handle hotel guest check in/out including handling of payments.
- Provide quality service to hotel guest requests efficiently and courteously during their check-in, check-out and throughout their stay.
- Provide accurate and updated information upon hotel guest request; have good knowledge of products, services, pricing, special promotional offers for professional guest services.
- Prompt attention to hotel guest feedbacks and carry out service recovery measures where required.
- Assist reservation to update allotment, handle enquiries and ensure all reservations information is accurate
- Work closely with front office and reservation team for operational issues and maximize room sales.
- Able to work on rotating shifts (including night shift), weekends and public holiday.
- Click "Apply Now" and attach your Resume for application or email to [email protected]
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