Job Descriptions :
For the post of Senior Operations Manager, to provide leadership, management and foresight required to ensure productivity at its optimal level, through implementation & maintenance of the most efficient and effective operational controls, administration, and reporting procedures. Experience in Integrated Facilities Management and provide Operations Manager with strategic direction to accomplish all project’s objectives.
Job Responsibilities:
- Oversees the management of all technical personnel, specialists, including direct vendors in all the disciplines within the contractual work scope.
- Responsible for planning and implementing preventive maintenance programme for all services and ensure proper contracts administration and management. Involve with M&E services maintenance and oversee soft services FM with AFM/ FM.
- Ensure that all operational issues and emergencies are attended promptly and rectified with minimal inconvenience and disruption.
- Ensure all works are carried out in accordance with the schedule planned.
Conduct general inspection to identify services for rectification and oversee team's performance in accordance with contractual work scope and timeline of completion.
- Monitor and track all project works and their progress status.
Monitoring of KPIs to ensure compliance with performance framework.
- Ensures effective communication within the team and with internal/external stakeholders to achieve their assigned KPIs.
- Monitor Non-compliance letters and liaise with Contracts Dept for response.
Ensure all personnel in the project obtained clearance, including Vendors / Sub-cons and technicians.
- Familiar with Workplace Health and Safety Act and be able to provide advice on Health & Safety matters.
Conduct regular audits to ensure safety procedures on site are in place and working with safety team.
Requirements :
- Minimum Degree in Engineering / Building / Facilities / Estate Management or any relevant disciplines. Candidate with good relevant experience with diploma education can apply too.
- Minimum 8 years in similar position with relevant working experience in handling Government properties or statutory Board, preferred.
- Proven track records of IFM contracts management experience.
Fire Safety Manager, Project Manager Certification of Greenmark Manager will be an added advantage.
- Possess analytical and organizational skills with the ability to work independently and willing to go extra mile to reach challenging goals within very tight timelines.
- Good communication skills in both verbal and written.
- Proficiency in MS Office and email.
- Ability to work under pressure in a complex environment.
- Good Leadership ability
