- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum of 10 years of hands-on experience with Salesforce development and architecture.
- Extensive experience with Salesforce OMNI Studio, including configuration, customization, and integration.
- Familiarity with the public sector solution and industry.
- Work closely with the client to understand their requirements and preferences regarding the UI built using Flexcards and Omniscripts.
- well-versed in OmniStudio to guide decisions related to the user interface (UI) transition.
OmniStudio certifications is a plus. - Proven expertise in designing and implementing scalable and high-performance solutions on the Salesforce platform.
- Strong knowledge of Salesforce configuration, customization, and integration.
- Excellent problem-solving and troubleshooting skills.
- Salesforce certifications such as Certified Application Architect, Certified System Architect, or Certified Technical Architect are highly desirable.
- Effective communication skills with the ability to convey complex technical concepts to non-technical stakeholders.