Key Responsibilities
1. Managing the opening and closing procedures of the outlet to ensure efficient operations.
2. Assist in food preparation and oversee daily operations in the back kitchen.
3. Facilitate new team members' onboarding, ensuring they're equipped for success from day one by providing ongoing support and guidance.
4. Managing team member's schedules, checking of timesheets accurately and promptly.
5. Handling customer inquiries and complaints with professionalism and efficiency.
6. Procuring necessary supplies such as ingredients, utensils, and equipment.
7. Maintaining records of outlet expense transactions and balancing cash registers.
8. Other duties assigned by the Restaurant Manager.
Requirements and Qualifications
• Minimum certificate in hospitality, Business, or related fields.
• At least 2 years of related experience in casual dining or relevant experience in a similar concept.
• Experience with POS System
• Able to start working immediately is a plus.
Personality and Competencies/Skills
· Successfully led service teams to excel and provide outstanding customer experiences.
· Committed to delivering exceptional service, leaving a positive impression in every interaction.
· Self-motivated and eager to learn, continuously seeking growth opportunities.
· Passionate about people and food, creating memorable dining experiences.
· Brings enthusiasm and energy to foster a supportive team environment for success.
