We are looking for contract Patient Service Associate (PSA) to be outsourced to our clients from the healthcare industry.
Job Description:
- Responsible for patient registration, appointment scheduling, and front desk operations, including billing and payments.
- Assist patients with inquiries, guide them through the healthcare system, and maintain medical records in compliance with regulations.
- Collaborate with healthcare staff to facilitate patient care and provide excellent customer service to ensure positive patient experiences.
- Responsible for managing patient registration, appointment scheduling, and front desk operations, which encompasses billing and payments.
- Assist patients with inquiries, navigate them through the healthcare system, and uphold compliant medical record management.
- Work closely with healthcare professionals to support patient care and deliver exceptional customer service, ensuring favorable patient interactions.
- Oversee patient registration, appointment scheduling, and front desk tasks, including billing and payments.
- Aid patients with inquiries, guide them through the healthcare process, and maintain compliant medical records.
- Collaborate with medical staff to enhance patient care and provide top-notch customer service, ensuring positive patient experiences.
Requirements:
- Minimum ‘N’ / ‘O’ Levels / Nitec / Diploma
- Minimum customer service experience required.
- Candidates without healthcare experiences are welcome to apply as training will be provided.
All qualified applicants, please send in your resume to:
Yuki Tan (Outsourcing Team)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599
