We are seeking an Organisational Change Manager to provide change management and communications support for our key projects. This role involves identifying, prioritising, and engaging with key stakeholders, preparing relevant communication and related materials, and coaching leaders and team members to ensure the successful and sustainable implementation of the programme strategy, transformation activities, and new ways of working.
As a Change Manager, you will bring a variety of specialist skillsets to focus on the impact of change, particularly on the ‘human factors’. This includes identifying the impact on people, achieving ‘readiness’ for change, and mitigating risks to adoption and usage. You will also work as part of a multidisciplinary team to ensure effective project communications and stakeholder engagement, driving overall project success.
What You Will Do
- Creating Awareness – Ensure all impacted stakeholders are aware of the upcoming change and understand the reasons behind it to foster a Desire to change.
- Identifying and Engaging Stakeholders – Identify and engage all impacted stakeholders, not just the obvious ones. Prepare and analyse the stakeholder matrix and conduct stakeholder impact analysis.
- Assessing Impact – Document the impact of the change on each stakeholder group by analysing the current state of people, policies, processes, and systems, and how the change will affect these to achieve the new future state.
- Developing Change Management Strategy – Collaborate with leaders and team members to develop and/or drive a change management strategy.
- Planning and Executing Change Strategies – Plan and execute change strategies and plans, ensuring full adoption with minimal disruption to the business.
- Stakeholder Engagement – Ensure each stakeholder group is engaged and informed with the right level of information at the appropriate times throughout the project.
- Training Stakeholders – Ensure stakeholders are adequately trained with the necessary Knowledge and Ability to adopt the change, including new policies, processes, and systems training.
- Coordinating Communications – Manage and coordinate communications across programs and in-flight projects for consistency.
- Driving Change Adoption – Drive deployment and change adoption within the organisation.
- Collaborating Across Teams – Collaborate closely with teams from related projects to develop a centralised view of change impacts and key stakeholders.
What You Will Need
- Change Management Experience – Experience in a large global organisation is essential. While formal training in change management and Safe Agile methodology is highly desirable, hands-on experience and a proven track record in successfully delivering change are valued.
- High Emotional Intelligence – Essential for building relationships, understanding, and resolving competing needs and priorities.
- Change Management Expertise – Including strategy development, implementation planning, benefits realisation, change adoption, change impact assessment, and business readiness.
- Experience with Complex Change Projects – Proven experience in delivering complex change projects with organisational-wide impact across multiple industries and different types of change (e.g., technology, process redesign, restructuring, etc.).
- Planning and Organising Skills – Excellent skills in managing and executing multiple concurrent workstreams of change, with the ability to set priorities and meet deadlines to ensure timely delivery of business outcomes.
- Versatility in Change Management Levels – Ability to work at both strategic and operational change management levels, depending on project requirements.
- Effective Relationship Building – Ability to build effective working relationships with peers, vendors, and stakeholders.
- Excellent Communication Skills – Strong skills in stakeholder management, vendor management, and negotiation.
- Proven Leadership – Ability to coach, motivate, and influence team members from diverse backgrounds to deliver.
- Change Management Certification – Certification or substantial equivalent experience in change management is required. PROSCI Change Management certification is advantageous.
- Agile & Hybrid Agile Experience – Experience with Agile and Hybrid Agile methodologies. SAFe certification is highly desirable.
We regret to inform you that only shortlisted candidates will be notified/contacted.
Kelston Tan [R22105162]
Principal Consultant - Technology
M: +65 8332 1194 E: [email protected]
