Job Description:
- Take and schedule reservations.
- Greet and coordinate the seating of guests.
- Recognise the regular guests and highlight to the Restaurant Manager about the particular guest’s preferences.
- Ensure guests’ requests are not delayed during the operations of in the Restaurant.
- Record and report all guests’ complaints to the Restaurant Manger immediately.
- Ensure team briefings are carried out before each service period.
- Ensure that no standing bills stays on the system, and account for all voided.
- Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
- Ensure that the Waiters and Waitresses in their sections are able to describe the dishes for the evening and any extra dishes (specials) properly and are well groomed, properly attired and efficient.
- Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
- Assisting the Restaurant Manager in Implementing and developing of training programs.
- Perform miscellaneous job-related duties as assigned.
Job Requirements:
- Able to work in a team environment
- Highly responsible and reliable
- Able to work well under pressure in a fast-paced environment
