* Please note that this is a 6-month fixed-term contract role *
Division Summary:
Singapore’s Operations is instrumental to Global Markets’ business. Supporting key functions that are vital to the success of the business, upholding integrity in Operations executions and protecting the excellent reputation of the bank.
Singapore’s Commodities Operations consists of 3 main areas (Physical Commodities Operations/Trade Support/Documentation Credit) with its own roles and responsibilities. Every personnel are empowered with technical knowledge and skills to perform their role, with the objective of developing them into subject matter expert in their area of expertise.
The Physical Commodities Operations (Precious/Base/Energy) manages all aspect of physical delivery and receipt of commodity products for the Bank. This involves the movement, storage, cash & safe settlement and reconciliation processes around these products. The function facilitates all business generated by the Front Office dealing in Commodities Physical transactions and other complex trades and facilities. It establishes and upholds essential control function around the monitoring and capturing of all inventory and movements physical commodities businesses by liaising with Vaults/Warehouses/Clients to ensure prompt, accurate and timeliness of physical metals delivery to the clients during the Asia time zone.
Job Purpose:
Execution of all aspects of physical delivery and receipt of Commodity products (Precious Metals, Base Metals, Energy). This involves the movement, storage, safe settlement (Cash and Metals) and reconciliation processes around these products. Act as a control function around the monitoring and capturing of all inventory and movements in the Commodity businesses by liaising with vaults, warehouses and clients to ensure prompt, accurate and timely delivery of services to clients.
Key Responsibilities:
Performance:
- · Assist Senior Manager of Commodities Operations Singapore in day to day BAU
- · Engage Internal Stakeholders within Singapore and cross jurisdictions (SG/LDN/SRC) to assist on problem resolutions whenever possible
- · Exercise reasonable care and diligence in all work related activities
- · Ensure no audit point (Internal/External) in area of responsibilities
- · Achieve zero operational loss in area of responsibilities
- · Ensuring that the service provided to internal and external clients is delivered to an excellent standard
- · Participate in stakeholders’ meetings/conferences in all Physical Commodities related matters
- · Escalate any issues relating to Physical Commodities to Senior Manager of Commodities Operations
- · Participate in Projects related to Physical Commodities Operations
- · Act as role model in living the Bank’s values
People:
- · Ensure core competencies among the team members
- · Execute cross training opportunities among team members
- · Motivate team members
- · Take responsibility and proactively manage personal development and training
Process:
- · Review all Standard Operating Procedure (SOP) annually
- · Improve current workflows for efficiency and scalability
Productivity:
- · Explore enhancement opportunities to improve systems’ functionalities
- · Encourage creative thinking among team mates for work improvement initiatives
- · Reinvent processes that are deemed to be inefficient without compromising risk/control
- · Engage other teams outside of Singapore to share/adopt best practices
Required Skills, Knowledge, Experience and Values:
- · Degree in Business or other field
- · Some experience in Banking Operations
- · Preferably some knowledge in similar role
Knowledge, technical skills and expertise:
- · Experience in Physical Commodities Operations (Base/Precious/Energy) is preferred
- · Foresight and ability to design/document strategic solutions
- · Resourceful and effective in solving problems
- · Able to work effectively under pressure to produce results within deadline
- · Good communication skill and people skills with ability to interact with internal and external parties
- · Client focused mindset
- · Diligent on all job related tasks
- · Embraces change within the workplace
- · Displays strong sense of responsibility and accountability
