Job Description :
- Processing claims in line with set procedures and policies,ensuring that claims are recorded and documented correctly, and resolved with a prompt and effective outcome.
- Calculate and monitor demurrage, claims and other charges as per contract and GT&C to avoid or minimize demurrage and/or settle payment with counterparty.
- Ensure that all claims information is entered into systems in timely fashion and ensure that adequate records are kept meeting company’s legal and fiscal obligations.
- Liaise with HQ for claim issues when necessary.
- Prepare and maintain reports and records for claim issues.
- Perform other duties as assigned by operation manager.
Requirements :
- Candidate must possess a Degree in Business, Economics, Logistics or equivalent, or related Professional qualification
- Familiar with GT&C and contracts
- Good team player and problem-resolver
- Self-motivated and be able to work under pressure.
- Effectively bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts.
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