Job Summary
The Financial crime end to end Programme aims to transform existing processes and systems to improve client experience, enhance control effectiveness and deliver cost transparency. It is primary vision is to move to a more preventative Financial Crime environment and future proof the bank for arising threats. The role of the Programme Strategy & Analytics is to build and maintain a strong business case and ensure benefits realisation throughout the lifecycle of the programme, supporting the Programme Director
Key Responsibilities
- Perform cost benefit analysis for the opportunities identified and provide sufficient business case for decision making. Revise these cost-benefit analysis and business cases throughout the programme lifecycle as required
- Ensure that the future state short- and long-term processes are articulated with clear metrics, process flows and business requirements
- Ensure Client experience is clearly understood throughout the process and correct metrics are set up for each input and output
- Work closely with the Technology and Data teams to articulate business requirements and ensure questions are continuously addressed as the future state model is built
- Work closely with dependent programmes such as CLMT to ensure connectivity and better management of cost benefit case and realisation
- Ensure that the programme has right balance of Technology and Operational improvements, so benefits are not suboptimal
- Establish effective performance management across various levels of the organisation. Provide guidance on building effective and well-balanced management scorecards, as well as operational dashboards to run day-to-day programme management
- Manage projects/programmes ensuring on-time delivery, define and comply programme governance and manage stakeholder expectations throughout the lifecycle of the initiatives
- Actively identify potential risks and issues related to the delivery of change initiatives and propose mitigation actions in a timely manner, escalating major issues
- Facilitate workshops for process mapping, idea generation, root cause analysis or others based on project need. Ensure use of collaborative tools to enable effective remote workshops. Ensure adoption of New Ways of Working (NWOW) tools and mechanisms as defined by the Transformation office
- Champion the adoption of Agile and broader NWOW, creating visibility to the achievements and benefits.
Strategy
- Provide input to the vision of bank’s Financial Crime processes to future proof the bank
- Ensure the proposals in the business case are in line with WRB and CIB business strategy and address arising threats such as money mules
- Continuously develop knowledge of business processes and understanding of industry best practice
Business
- Partner with stakeholders across the organisation (CPBB, CCIB, FCSO, FCC CIO, Data) in order to develop better and sustainable solutions
Processes
- Understand CPBB and CCIB processes related to Financial Crime business strategy and align process improvements and metrics to these priorities
People & Talent
- Play a lead role in the FCSO, FCC and both CCIB, CPBB business organisation strategy to strengthen leadership and team capability and engagement – attracting, developing and retaining a high-performing, diverse performance management and analytics team
- Continually strive to share key relevant knowledge and learnings with the others across the team
- Lead through example and build the appropriate culture and values, embedding a high level of team engagement
- Set the appropriate tone and expectations for the team and work in collaboration with risk and control partners
- Ensure ongoing training and development for professional and personal growth for self and team
- Ensure team structure/capacity is reviewed to enable effective agenda delivery.
- Provide feedback and reward in line with individual performance against the identified responsibilities and objectives.
Risk Management
- Manage changes and reporting in line with all relevant risk management frameworks, where applicable
Governance
- Ensure awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role
- Deliver effective governance in compliance with applicable internal policies and external laws and regulations, overseeing changes in business controls as required
Our Ideal Candidate
- Experience in strategy consultancy.
- Bachelor’s degree in Engineering, or other related field.
- 7+ years of experience in technical change management in banking industry.
- MBA preferred
- Analytical thinker with strong quantitative analysis and problem solving skills
- Qualified Project Manager. E.g., PMP, Prince 2 or equivalent.
Role Specific Technical Competencies
- Experienced Strategy consultancy
- Project Management
- Data Analytics
- Technical problem solving and analytical thinking.
- Analytical problem solving
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
