Your Career
The Extended Expertise Consultant is an integral part of our mission within our Professional Services team. As an Extended Expertise Engineer, you will work on-site with our customer(s) supporting our mission to help them quickly and completely adopt our Security Operating Platform, leaving them more secure. This is a highly technical, hands-on role and you will develop and maintain expert level skill sets on our products and solutions deployed within the customer's environment.
Your Impact
Assist customers with their Incident Response efforts leveraging XSOAR (formerly Demisto) for Security Orchestration Automation and Response (SOAR)
Learn & understand the customer’s business requirements and the threat landscape that is most applicable to their industry’s vertical sector
Lead XSOAR technical implementation/operations in a customer environment
Interact with Security and IT technologies relating to customer environment
Ability to communicate effectively in crisis situations with all levels of an organization from Engineering/Operations to CIO/CISO audiences
Ability to create documentation for XSOAR playbooks
Ability to refine and translate complex requirements and execute best practice solutions
Ability to lead a team
Other tasks and duties as needed to support the customer and/or business relating to XSOAR
