Job Summary
The Executive, Operations is responsible for the efficient and effective warehouse management and operations at the warehouse and distribution facility. Responsible for developing plans to monitor and optimise storage utilisation levels and look for ways of promoting efficiency. You will take full ownership of your work in an exciting start up environment. You will play a critical role in ensuring the operational efficiency of the business.
Roles & Responsibilities
• To assist the Assistant Manager, Operations in the day-to-day operational activities.
• Able to plan and organise effectively on the daily requirements of the warehouse operations.
• Work closely with Customer Service Team to ensure customer orders are fulfilled timely and accurately.
• Responsible for achieving high level of customer satisfaction through excellence in receiving, picking, packing and logistics operations.
• Able to investigate and analyse the cause of mistakes and provide with solutions when there is incident and provide reports and counselling.
• All operational areas and documentations are maintained as per Standard Operating Procedures (SOP)
• Communicate with warehouse operational team on issues or concerns pertaining operational matters or duties.
• To track and coordinate all orders which requires special attention (Ad hoc orders, Urgent Orders, etc)
• To generate and analyse reports for management
• Inter-department coordination and liaising with Inward and Outward movements of goods.
• Responsible for perpetual and annual stock taking and provide periodic reports in respect for stock movements.
• Ensure all Health and Safety policies and procedures are adhered to support safe working environment including safe operations of equipment.
• To ensure daily and monthly KPIs / targets are met
• Ensure compliance with Company’s project, operational, quality, regulatory and HS&E (Health, Safety, Environment) standards, including ISO 9001, ISO 14001 requirements
• Willingness to continuously learn and embrace change
• Other duties as directed from time to time
Job Requirements
• Minimum Diploma or Degree in Logistics / Warehouse Management or it’s equivalent.
• Strong knowledge in Warehouse and Distribution Operations and Procedures
• 3 – 5 years of relevant warehousing experience with at least 2 years in supervisory role
• Knowledge of Warehouse Management System (WMS)
• Customer Service / Order Management focus
• Versatile team player with strong communication and interpersonal skills
• Proficiency in MS Office
• Meticulous, Proactive, and good organisational skills
• Possession of a forklift license is an advantage
• Good attendance, punctuality, and problem-solving skills
• Able to work overtime if needed.
• Able to communicate / cooperate with superiors and co-workers
• Able to contribute as part of a TEAM
• Take ownership of work assigned
ADDITIONAL NOTES:
- Work location: 4 Pandan Avenue (nearest MRT: Jurong East/Clementi, SBS 78).
- 5.5 days (Alt Sat) work week.
- Working Hours: Mon - Thu: 8:30 am - 6 pm, & Fri: 8:30 am - 5:30 pm, & Alt Sat: 8:30 am - 12:30 pm.
- Medical & Dental Benefits, AWS & Performance Bonus
