Your mission:
Community management
Curate a welcoming and collaborative community environment that supports an inclusive culture for our 450+ employees in Singapore
Build relationships with our employee community and proactively gather information, so the Workplace Team can anticipate their needs before they arise and deliver outstanding customer service
Inform our employee community about local information, building updates and upcoming events via agreed communication channels
Support and guide our employee community on how to use our amenities to help them maximise their productivity in the workplace
Assist with the planning and execution of community events to promote employee networking, wellbeing and our mission
Evaluate and assist events based on attendance, satisfaction, and impact, to ensure they remain relevant and continue to deliver value to our employee community
Ensure building-specific operational requirements are met for each event such as health and safety, technical setup, and site logistics
Front desk and mailroom
Provide a welcoming arrival experience for all employees and visitors while maintaining the necessary level of building security
Cover the front desk during the building’s business hours and support with:
Answering queries from our employee community and visitors
Receiving, sorting, scanning and sending mail
Coordinating third-party courier services
Manage safe building access with landlord (Lendlease/PLQ)
Issue and track building security access cards, ensuring that they are returned by leavers
Building operations
Ensure that the space is fully operational and processes are running efficiently
Address day-to-day landlord issues including coordinating and overseeing building access as necessary
Assist with regular building walkthroughs to address building maintenance issues, pre-empt potential risks before they arise, ensure supplies are replenished and identify areas for improvement.
Support with the periodic review and revision of base building documents, lease information, asset registers and floor plans to ensure they are up to date
Coordinate local workplace vendors, including negotiating commercial terms, contract management, on site supervision and invoice processing
Identify opportunities for cost optimisation and vendor rationalisation to get us closer to achieving Mission Zero
Encourage a level of uncompromising cleanliness, know and explain guidance around workplace etiquette
Coordinate food and beverage offerings to ensure the quality and presentation are aligned with our standards
Ensure workplace helpdesk requests submitted by employees are resolved in a timely manner
Health and safety
Share helpful information on workplace wellbeing and ergonomics to promote a safe and healthy workplace
Partner with the Workplace Safety Team to ensure that Wise is compliant with relevant health and safety legislation, including but not limited to:
Display screen equipment assessments (DSE)
Risk assessments
Water testing
Fire safety and first aid
Appliance testing
Accident reporting and security alerts
Contractor risk assessments and method statements (RAMS)
Others
Support the Community Team including your immediate colleagues with identifying opportunities for operational and process optimisation
Provide support to local workplace projects and initiatives.
Promote workplace sustainability and help us to achieve our goal of net zero carbon by 2030
Help us to execute and deliver on our ‘destination workplace’ vision and support our hybrid working model
