Key Responsibilities
• Provide technical support and troubleshooting for cloud-based infrastructure and services, including compute, storage, networking, and security components.
• Collaborate with application, security, and other internal teams to resolve complex issues related to cloud-based services and infrastructure, ensuring high availability and reliability.
• Monitor and maintain the health, performance, and security of cloud-based services, identifying and addressing potential issues proactively.
• Drive continuous improvement and optimization of cloud infrastructure and services, ensuring high availability, performance, and cost efficiency.
• Implement and manage cloud security controls, compliance requirements, and best practices to protect cloud resources and data.
• Develop and maintain documentation, best practices, and standard operating procedures for cloudbased infrastructure and services.
• Participate in the planning, implementation, and optimization of cloud-based solutions, ensuring alignment with business requirements and industry best practices.
• Stay current with industry trends, emerging technologies, and best practices in cloud architecture, deployment, and operations.
What we are looking for
- Bachelor’s degree in computer science, Engineering, or a related field; or equivalent work experience.
- Proven experience as a Cloud Engineer or similar role, with a deep understanding of cloud platforms and infrastructure as code (IaC) principles and best practices.
- Strong expertise in cloud platforms such as AWS, Azure, or GCP, including cloud-native services, infrastructure components, and networking.
- Hands-on experience with infrastructure as code (IaC) tools such as Terraform, CloudFormation, or ARM templates for automating cloud resource provisioning and configuration.
- Experience with containerization and orchestration platforms such as Docker and Kubernetes.
- Solid understanding of cloud security, compliance, and best practices for protecting cloud resources and data.
- Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams and communicate technical concepts to non-technical stakeholders.
Preferred Qualifications:
• Preferably more than 8 years of experience as an ICT engineer/Cloud Support Engineer
• Experience working in both Linux and Windows operating environments are preferred
