Technical Supervisor
Our client is a wholesale of electronic parts & equipment company. They are currently seeking for Technical Supervisor to ensure smooth operation of division.
The role of the Technical Supervisor includes:
- Supervise the Technical Support team to respond promptly to service and fault calls in accordance to SLA.
- Plan and organise the servicing and maintenance of the Division’s products on-site to ensure satisfactory performance of the company’s products and its timely execution in accordance to SLA.
- Plan the work schedule of the Technical Support team.
- Advise end-users and customer of potential problems and follow up on them.
- Interact with end-users and customers to understand the problems they face in using the company’s products and feedback to the Technical Support team and/or supplier for resolution.
- Ensure proper inventory control and timely procurement of equipment spares.
- Assist in the proper installation, testing and commissioning, and smooth operation of the Division’s product at customer’s site.
Job Requirement:
- Understanding and knowledge of the Singapore healthcare and/or inspection security sectors and their operating environment.
- Skills in trouble shooting technical problems related to the company’s products.
- Skills in relating to and servicing the end-users with a win-win mind set.
- Skills in negotiation with end-users on non-critical product maintenance requirements.
- Skills in preparation and use of training materials to train and upgrade skills of Technical Support team members.
- Certification in Basic Ionising Radiation Safety (General) Course.
Interested candidates, please send your detailed resume stating Past Employments, including Reasons of Leaving, Last Drawn Salary for the most recent 2 positions (breakdown of basic salary, allowance, bonuses etc), Expected Basic Salary and availability.
WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED
Manfield Employment Services Pte Ltd (Lic. No: 95C2823)
Posting Personnel: Win Hui
EA Personnel Reg No.: R23115634
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