- Provide exceptional customer experience, attend to all customer enquiries promptly and maintain high service standards.
- Provide explanations on medical services and provide information on fees and costs.
- Provide costing and actively close sales of medical services to customers, no hard selling.
- Provide phone support, handle hot-line and convert customer enquiries into appointment bookings.
- Provide front desk administrative support such as registration, scheduling appointments, medical dispensation, cashiering and stock taking
- Inventory and stock management
- Adhere closely to company protocol, is meticulous and pay attention to detail
- Handle ad-hoc duties and projects assigned by management
- Experience in social media and computer skills will be welcomed.
- Knowledge in aesthetic and beauty procedures such as lasers and injectables.
x
