Summary:
- Position: Part & Warranty Admin
- Location : Queenstown
- 5 days / Office Hours
- Basic up to : $3000
- MNC with good career opportunity
Responsiilities:
- To check and ensure that all repair orders are timely closed (within 2 week of end control).
- To invoice warranty claims within the submission timeline
- To process all warranty claims and check for accuracy before send for validation.
- Prepare invoice does not process report to avoid claim submission time exceeded.
- Bi-daily repair order collection from Service Dept and cross checked with Customer Service Advisor(CSA) hand over list to avoid any missing CSA Repair Order (RO) by email.
- To follow up Repair Order and ensure that both CSAs and Workshop foremen submit all RO on time. Communicate with them directly to understand their needs.
- To follow up warranty enquiries by CSAs and workshop personnel.
- Verify the accuracy of goodwill requisition by CSA
- Repair Order Sorting and Preparation for scanning after claims was submitted completely with warranty ParaDM checklist.
- Weekly follow up, update related departments on all outstanding repair order and purchase order status or any approval required.
- To perform other duties as and when required by Immediate Superiors or Service Manager.
- To provide documents during Warranty Dept. External and Internal Audit.
- To back up Warranty Executive on BSI/BRI Extended Warranty Administration, Technical Campaign request and GDMS support from inter department.
To Apply, kindly click on the "APPLY NOW" button
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)
