Job Duties
• Establishing and maintaining strong relationships with brokers and clients to facilitate the marketing and sale and training of the Liberty brand and products.
• Reviewing, rating and underwriting target new business and renewal business in line with Liberty’s quality selection and adequate pricing guidelines.
• Executing selling & negotiation strategies to ensure profitability & growth of specialty product line(s).
• Ensuring the provision of an excellent underwriting service to the broker community both personally and through the supervision of underwriting employees.
• Contributing to an effective team environment by interacting professionally with all team members and providing development, support and assistance as required.
• Manage team of direct reports effectively by setting appropriate goals, providing regular coaching and feedback, identifying development gaps, mentoring and leading by example whilst ensuring adequate communication across the team.
• Providing strategic input into product development and marketing plans.
• Reviewing and negotiating policy terms and conditions, assisting with policy wordings and endorsements.
• Preparing branch and portfolio reports for dissemination to senior management.
• Participating in the execution of marketing plans.
• Representing Liberty at industry social events, conferences and other relevant market related presentations.
• Compile and present training to brokers and industry stakeholders on relevant topics as required.
• Building the Liberty Brand and own profile within the market.
• Working closely with claims department, risk management and all other key internal stakeholders to promote Liberty’s “integrated business unit approach” and ensure seamless delivery of underwriting services.
• Liaise with Business Operations and Compliance regarding streamlining administrative processes and creating efficiencies
• Coordination of and administering work flow via Processing Services Team (PST)
• Managing and maintaining the Online Quotation System and Certificate Issuance System
• Articulating Liberty’s value proposition and testing rating elasticity during the underwriting process
• Providing input into the financial and strategic planning process relative to the product line.
• Acting as a referral point to other relevant employees within the department.
• Providing technical training and guidance to underwriters and senior underwriters
Experience and Qualifications
• Significant previous relevant experience in the General (non-Life) Insurance industry.
• Significant previous relevant experience in an aligned role with a broker or insurance company.
• Excellent working knowledge of PC based systems and applications such as Outlook, Microsoft Word, Excel, PowerPoint and database systems for managing contacts, schedules and calendars is required.
• HSC (or equivalent) essential.
• Tertiary qualifications in a related discipline would be desirable.
• Technical Underwriting Skills
• Highly proficient relationship building and influencing skills
• Highly developed verbal and written communications and presentation skills
• Extensive negotiation skills and selling skills
• Extensive decision making skills
• Demonstrated ability to drive for results
• Strong organizational skills
• Strong analytical skills
• Proven ability to manage and grow a successful profitable portfolio
• Strong business acumen skills and financial skills
• Strong strategic agility skills
• Strong leadership skills
• Proven ability to manage people and build successful teams
• Proven ability to develop direct reports
• Highly proficient interpersonal and emotional intelligence skills
