Job Summary
· The Product Owner will play a vital role in the solutioning & development of the Commercial Analytics Platform for FM - to make the analytics capabilities and platforms more relevant, meaningful, and impactful for internal users, predominantly frontline colleagues.
· The Commercial Analytics Platform is a revolutionary digital platform designed to transform how our frontlines interact with client analytics & actionable insights in order to serve their client better and capturing business opportunities across their portfolio. The platform is a global platform for Standard Chartered Bank and being used by users across 60 markets.
· Working closely with a diverse set of specialists, including technology delivery team, designer, and subject matter experts across banking domains, you will internalise complex information about products and services to make them understandable to real humans and manage delivery of these features under the agile framework.
· Since this role is fully focused on solving problems for customers and business alike, it requires empathy and business understanding in equal parts.
What you will do
Product and Feature Design
· Define the product vision of the Commercial Analytics Platform along with CPO and Business leads
· Understand the use cases (roles, personas, pain points) and conduct requirements gathering, articulate user-stories for identified features.
· Conduct backlog prioritization and maintain the product roadmap
· Work with our software engineering team, UI/visual designers, Content Managers to ensure the feasibility of design and to polish the wireframes into high-fidelity user interface for development.
· Ensure artefacts as needed to support technical implementation and project management are developed and signed off.
Product Delivery and Implementation
· Collaborate implementation of features using agile methodology and work closely with all stakeholders to facilitate delivery
· Conduct user acceptance and complete technical go live activities
· Develop rollout plan, pre / post implementation activities in conjunction with Run and Adoption team and support the creation of training materials
· Support resolution of production issues
Market Research & Industry Insights
· Research and analyse industry UX/UI trends and conduct competitor analysis in order to turn them into user insights
· Lead user research and testing activities to continue raising the bar
· Regular review of usage data to analyse user behaviour and pain points
Key Responsibilities
Strategy
· Support the Chief Product Owner in executing the product strategy in line with corporate strategy
Business
· Awareness and understanding of the wider business, economic and market environment in which the Group operates
Processes
· Manage and execute the product lifecycle process
People & Talent
· Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
Risk Management
· Ensure that all changes and ongoing product functionality effectively manages and mitigates risk to the Group
Governance
· Manage and contribute where required to all relevant and applicable data governance requirements
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
· Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
Key stakeholders
· Business Sponsors and Stakeholders in Financial Markets
Our Ideal Candidate
· Education: University Degree
· Certifications: Certified Scrum Product Owner (Preferred)
· This role requires an independent self-starter with a strong affinity for numbers and quantitative data. An experience in financial services is a plus. We are seeking candidates with:
· 10 years of experience in product owner role
· 5 years of direct experience in end-to-end product design and development, such as developing user requirements, business analysis, UI/UX design and programming
· Ability to prototype and demonstrate design concepts to stakeholders
· Excellent analytical skills, with strong attention to details and good problem-solving skills
· Good understanding of Agile Software Development Lifecycle
· Ability to work effectively on cross functional, large-scale initiatives in a multicultural environment
· Experience with ADO and other design tools such as Sketch, Zeplin, or Invision
· Knowledge in banking products for Corporate & Institutional clients, especially in Financial Markets is a plus
· Experience in advance data visualisation, financials and banking domain is a plus
· A Certified Scrum Product Owner certificate holder is a plus
Role Specific Technical Competencies
· Agile Product Owner
· Agile Software Development
· Microsoft Excel and Power Point
· Designing tools (e.g. Sketch, Zeplin, Invision)
· SQL
· Java script
· Programming language - Python
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
· Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
· Flexible working options based around home and office locations, with flexible working patterns.
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
