What you'll do:
- To manage a unit in the credit control section, coordinating the timely and accurate collection of customers’ accounts and ensure the KPIs of the unit are met.
- Ensure the policies, work procedures and guidelines documents are strictly adhered to.
- Review analysis and reports to provide recommendation as and when required.
- Manage and review the performance of external partners in arrears collection.
- Review and implement improvements to processes.
- Involve in IT system upgrade project including user testing, data verification and cutover activities.
- Any other duties which will be assigned from time to time.
What You’ll Need:
- Degree from a recognised University with at least 3 years of working experience in a similar capacity
- Prior experience in debt management and knowledge of SAP is preferred
- Proficient in Microsoft applications
- Leadership qualities with the ability to motivate and lead by example
- Independent with ability to multi-task and work under pressure
- Excellent interpersonal and communication skills
What We'll Provide:
- Join us to empower the future of energy
- We offer hybrid work arrangement as we believe in providing work life balance while maintaining rapport at work
- Immerse in a positive work environment that promotes/fosters teamwork and collaboration
