We are currently seeking a Veterinary Receptionist to join Pet Space (Singapore).
We offer structured career development, competitive remuneration and the chance to work in some of the most interesting and diverse parts of the world.
As part of an established and highly regarded clinical team, you’ll bring functionality and support to the team to ensure our patients and clients receive the very best care whilst with us.
Responsibilities:
• Greet and welcome visitors and patients to the clinic; make them comfortable while taking information regarding their visit to the clinic from them
• Give appointments to patients who want to see the vet and inform the vet of their arrival
• Process patients’ files, and explain the clinic’s policies to them
• Ensure that stationery needed for the smooth operation of the reception desk are always available
• Ensure that the clinic is opened at the appropriate time directed by the vet and supervise cleaning of the clinic to create a clean and healthy environment
• Direct patients to specific locations where they’ll be attended to and guide them through the clinic’s procedures
• Ensure that patient data are accurate and are updated from time to time
• Check stock of equipment and inform management of shortages
• Collect revenue by recording financial information; collect charges for services; and record third party claims
• Understand insurance packages and make necessary documents available to insurance agents when the need arises
• Inform patients when test results have been confirmed.
Requirements:
• Proven experience as a receptionist or similar position working with animals is a plus
• Experience in an administrative & customer service role is a plus
• Current or former pet ownership is an advantage
• Excellent communication skills
• Patient and caring personality
• Ability to follow instructions properly
• Comfortable being around animals (cats, dogs, birds, reptiles etc.)
• Availability to occasionally work in emergencies
• High school diploma; a certificate from a Veterinary Assistant program is a plus
• Can speak Cantonese, English & Mandarin is an advantage
• Proficient in MS Office (e.g. Excel and Word)
Offer:
· Competitive Salary
· Medical Insurance & Dental Insurance
· Education Allowance
· Monthly Bonus
· Staff Discount
If you think you could be the right person for this job, enjoy working with people and being a family member of Pet Space Group, please send us your CV with expected salary & availability details to [email protected]
Personal data collected will be used for recruitment purposes only.
