Position Summary:
The E-commerce Assistant Manager will be responsible for managing and optimizing product listings on e-commerce platforms such as Lazada and Shopee. This role involves uploading new products, updating sale prices, running promotions, and generating sales reports. The ideal candidate will have strong attention to detail, excellent organizational skills, and a deep understanding of e-commerce best practices.
Key Responsibilities:
- Product Listing Management:Upload new product listings on Lazada, Shopee, and other e-commerce platforms.
Ensure product descriptions, images, and specifications are accurate and up to date.
Monitor and optimize product listings to improve visibility and sales performance.
- Price Management:Update and manage sale prices across all e-commerce platforms.
Coordinate with the pricing team to implement price changes and promotional discounts.
Ensure that all pricing changes are accurately reflected in a timely manner.
- Promotions and Campaigns:Plan and execute promotional campaigns and sales events on e-commerce platforms.
Collaborate with the marketing team to develop and implement promotional strategies.
Monitor the performance of promotions and adjust strategies as necessary to maximize ROI.
- Sales Reporting:Generate and analyze sales reports to track performance against targets.
Provide insights and recommendations based on sales data to improve future performance.
Maintain detailed records of sales and promotional activities.
- Customer Support and Feedback:Address customer inquiries and issues related to product listings and orders.
Gather and analyze customer feedback to identify areas for improvement.
- Collaboration and Communication:Work closely with the inventory, marketing, and logistics teams to ensure seamless operations.
Communicate effectively with platform representatives to resolve any issues.
