Job Summary
· We are looking for a Digital Banking Product Manager to lead the digital capabilities deliveries from the business side on our Digital Platforms (primarily on Online Banking, Mobile Banking, Pre-Login Website and Online Real-time Onboarding platform).
· Having keen eye for detail and a good understanding of UX and customer journeys is a big plus.
· Project management skills are also desirable as the selected candidate will be managing multiple streams of digital product deliveries.
· The candidate will ensure that our digital experiences across digital touch points work as intended.
· This is a Direct contract role for 12 months.
Key Responsibilities
Quality Strategy Development: Formulate and execute comprehensive quality assurance strategies aligned with project objectives.
- Test Script Optimization: Review and enhance test scripts to achieve extensive and effective coverage.
- Testing Leadership: Lead and oversee detailed testing activities, including functional, performance, reliability, and regression testing to ensure product quality.
- Quality Assurance Execution: Manage and monitor the performance, reliability, and quality of digital products and services.
- Defect Management: Identify, investigate, and resolve issues within the production process to maintain product integrity.
- Standard Maintenance: Develop, implement, and oversee corrective and preventive actions to uphold quality assurance standards.
- UX Support and Analysis: Analyze user journeys and facilitate User Acceptance Testing (UAT) to ensure exceptional user experiences.
- Project Coordination: Lead multiple projects, ensuring timely delivery and adherence to quality benchmarks.
- Performance Improvement: Develop metrics to assess quality performance and drive continuous improvement initiatives.
- Cross-Functional Collaboration: Collaborate with various teams to align on quality goals and provide training on quality best practices.
Automated Testing Implementation: Design and implement automated testing solutions to improve efficiency and coverage.
- Automation Framework Development: Develop and maintain robust automation frameworks to streamline the testing process.
- Automated Test Scripts: Create and manage automated test scripts for various test scenarios, ensuring thorough validation of product features.
- Continuous Integration: Integrate automated testing processes into continuous integration and continuous deployment (CI/CD) pipelines for seamless development and testing cycles.
Our Ideal Candidate
· 4 plus years experience in Project Management in banking or digital domain.
· Deep understanding of UX principles and their application in digital products.
· Expertise in mobile app technologies and an understanding of their business applications.
· Highly meticulous in identifying and addressing quality issues.
· Excellent analytical and problem-solving skills to tackle complex challenges.
· Ability to perform well in a fast-paced, ever-changing environment and handle evolving project requirements.
· Proficient in using various testing tools and frameworks for manual and automated testing.
· Strong knowledge of automation testing tools and best practices, including experience with scripting and automation frameworks.
· Contract Duration - 12 months
Role Specific Technical competencies
· Project Management
· UX Knowledge
· Communication and Presentation Skills
· Understanding of Mobile App business and tech
· Attention to detail
· Analytical mind and problem-solving aptitude
· Strong organizational skills
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
· Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
· Flexible working options based around home and office locations, with flexible working patterns.
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
