Job Description:
- Support network infrastructure projects, provide support to resolve network incidents and issues, provide post-cutover support for various projects as directed by IT Network team
- Participate in project meetings, discussions, and handover of projects. Including draft, review and submit project related documents/ reports/ metrics as and when required
- Troubleshoot project related issues and resolve such issues, manage and monitor system utilization and performance during pre-project and post-project cutover and any other tasks or works as and when requested and assigned by the Company
Scope of Work:
- Support network infrastructure projects
- Provide support to resolve network incidents and issues
- Provide post-cutover support for various projects as directed by IT Network team
- Participate in project meetings, discussions, and handover of projects.
- Draft, review and submit project related documents/ reports/ metrics as and when required
- Troubleshoot project related issues and resolve such issues
- Manage and monitor system utilization and performance during pre-project and post-project cutover
- Any other tasks or works as and when requested and assigned by the Company
Requirements
- Experience relating to network switching, routing, and network security environment
- Formal training & certification in Cisco Certified Network Associate and Cisco Certified Network Professional or equivalent certification
- Strong technical working knowledge Cisco network switches and Firewalls
- Hands-on experience configuring and managing medium to big size networks