Responsibilities
- Oversee the Geographic Information System (GIS) solutions integral to Operating System Support (OSS), including inventory management, service provisioning, and overall GIS management and operations. As part of IT leadership team, this individual will be expected to provide technical leadership and consultation across the organization. S/he will also leverage the expertise in web technologies and GIS effectively to meet business and operational requirements.
- Lead the design and implementation of GIS solutions by collaborating with internal stakeholders and external partners.
- Analyse and interpret business requirements to ensure the GIS solutions align with operational demands and strategic goals.
- Oversee the GIS inventory management processes and Standard Operating Procedures (SOPs), identifying and addressing discrepancies or gaps.
- Manage vendor relationships, including the oversight of incident, service, and problem management, as well as negotiating and monitoring Service Level Agreements (SLAs).
- Handle the GIS-related budgeting and contractual agreements, ensuring timely renewals and adherence to financial guidelines.
- Review technical specifications and assess proposed solutions to ensure compatibility and alignment with business needs and technical standards for OSS/BSS environments.
- Lead change management and problem management initiatives to maintain and enhance system functionality without affecting existing features.
- Supervise regular system maintenance activities, including database maintenance and generating business and regulatory reports.
- Conduct regular review meetings with team members to gather feedback, discuss progress, and identify areas for improvement.
- Manage technical projects from initiation through to successful implementation, monitoring progress and continuous improvement.
- Develop and maintain a competent team capable of providing second and third-level support for all GIS and related applications.
- Ensure continuous development and training of team members, particularly in application software configuration, programming, enhancement, and testing.
- Maintain strict access controls and change management protocols to ensure the integrity and security of GIS systems.
- Provide timely technical support during audits and ensure GIS applications are prepared for disaster recovery (DR) scenarios.
- Independently engage with user departments to gather requirements, present solutions, and system changes, and discuss potential workarounds.
- Foster a collaborative environment and share knowledge extensively within the team to enhance collective expertise.
- Undertake any other tasks as assigned by the Director of Information Technology or the Executive Director, which may include ad hoc projects and initiatives.
Requirements
- Degree in Information Technology, Computer Engineering, or equivalent, proven experience managing GIS systems and projects, preferably in a telecommunications or similar technical environment.
- Minimum 10 years of related work experience with at least one GIS (e.g., GE Smallworld, Hexagon/Technology, ESRI) and Web Technologies, including Magik, Java, and .Net programming languages.
- Strong understanding of web technologies, database management, and software development.
- Excellent leadership skills with experience in managing cross-functional teams.
- Strong vendor management and negotiation skills.
- Able to work independently and as a team, a highly motivated and goal-oriented individual.
- Ability to think strategically and solve problems effectively.
- Logical thinking/ approach to problem-solving in a time-sensitive, challenging environment.
- East, 5 days, 830am to 6pm.
- Job Reference: L475WRX7
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Kindly email your resume in a detailed Word format to [email protected]
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd
Tel: 6950 9754
EA Registration Number: R22110899
EA License number: 02C4944
EA Personnel: Celeste Wong Xin Yann
