Main Responsibilities
1. Product Sales Management
- Solicit sales of products to customers by performing full range of sales activities - cold calls, routine visits, presenting, negotiating contracts, closing deals and routine follow-up.
- Collaborate with Sales Manager in the development of sales strategies (including pricing structure) and sales plan through information gathering and market intelligence in the course of interaction with customer, vendors and competitors.
- Perform tasks prescribed in the sales action plan to achieve goals and objectives such as sales target and service expectations.
2. Customer Management
- Create, develop, and maintain relationship with customers at all levels of the organizations for existing as well as other potential business for the organization.
- Identify key players in the decision making process and tailoring appropriate sales pitch to these players.
- Develop new client engagements, managing the relationship through every stage of the sales cycle.
- Identify customers’ needs and provide solutions and create opportunities.
- Manage and monitor customer’s satisfaction on service and product related issues; and resolve problems arising from them.
3. Vendor Management
- Establish, Develop and maintain good relationships with vendors by keeping an open line of communication through regular interaction and routine reporting, including price feedback, market situation and competition’s activities.
4. Business Development
- Provide useful inputs through market intelligence and information to the Sales Management in the effort to create new revenue generating opportunities.
- Generate and identify leads and establish contact with prospective customers and vendors.
- Grow existing accounts to full potential and generate maximum revenue on a long-term basis.
5. Account Management
- Assist Accounts Department in managing customers’ accounts such as monitoring account receivable and soliciting payment for overdue accounts; as well as evaluating new accounts.
