Description:
- To visit newly admitted patients and to ensure patient’s confidentiality at all times.
- Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints
- To be able to provide service recovery for potential feedback/ complaints that are addressed
- Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix
- Escalate crucial issues to Service Executive if beyond scope for service recovery
- Report and track patients whom service recovery has been provided to
Requirements:
- Min N / O Levels
- Able to work any 5 days office hours (Mon-Sun)
Interested candidates, please forward your resume to [email protected]
Consultant: Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)
