- Manage Communication: Screen phone calls and redirect them to relevant team members.
Answer customer inquiries over the phone and take messages for staff members.
Respond to emails professionally and promptly.
Handle incoming deliveries and distribute them to designated departments or individuals.
- Provide General Support to Visitors: Serve at the reception desk when needed.
Welcome and direct visitors and clients.
Answer any inquiries they may have.
- Perform Administrative Duties: Typing, photocopying, printing, scanning, and binding documents.
Produce and distribute correspondence, memos, letters, faxes, and forms.
Fulfill other administrative ad hoc duties as requested by staff members.
- Make Travel Arrangements: Arrange travel for senior management (e.g., booking flights, taxis, hotels, and restaurants).
Prepare necessary documents for meetings and create travel itineraries.
Typical Requirements:
- Education: An diploma in a related field is often preferred.
- Experience: Prior administrative experience is beneficial.
- Computer Skills: Excellent computer skills, especially typing.
- Attention to Detail: Accuracy and attention to detail are essential.
- Multilingual Skills: Being multilingual may be preferred or required.
- Proactive Attitude: Desire to create a positive experience for others.
