Scope:
· First point of contact for customers, carriers, suppliers and other supply chain stakeholders during day-to-day business
· Handle customer’s orders including related documentation, and transport booking with carriers according to specified routing and service level
· Monitor transport execution to ensure adherence of all supply chain stakeholders to established work standards and work instructions
Request and Incident Management:
· Handling of customer requests and supply chain incidents / disruptions
· Inform / Highlight issues to supervisors and relevant supply chain stakeholders in a timely manner as they arise
Visibility and Event Management:
· Ensure tracking event updates (milestones) are provided on time and correctly by suppliers and carriers
· Follow up on missing events and investigate data inconsistencies
· Provide input to Supervisors in the preparation of reporting, monthly reviews and quarterly business reviews
· Support analysis of standard KPIs and reports and identify / suggest areas for improvement
If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin.
Chloe Tan Hui Lin
CEI Registration No.: R1765524
Email: [email protected]
Recruit Express Pte Ltd
EA99C4599
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified
