Responsibilities
- Manage and oversee daily operations and ensure compliance with operations standards and procedures.
- Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure
- Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
- Train new and current employees on proper customer service practices and ensure teamwork
Requirements
- Must have experiences in management of F&B restaurant experience
- Able to motivate employees to work as a team
- Self-motivated and able to work in a fast
- Warm and cheerful personality; energetic and highly motivated
- Fluent in English, any other language is a plus
- Able to work in a team with people from different backgrounds
