Responsibilities:
- You will be involved and hands-on in an AMS support role
- Troubleshoot and resolve issues, pre-approved service requests, address user queries, and ensure the smooth operation of the systems.
- Timely update of tickets into the Incident management tools used by the project
- Handle change requests, effort estimation and manage the implementation of changes to SAP applications
- Responsible for implementing enhancements to SAP applications based on business requirements. This can involve developing custom functionalities, configuring system settings, or integrating additional modules.
- Provide root cause analysis.
- Meet the SLA’s instructed by the project manager.
- Any other tasks assigned by the Service delivery manager.
Requirements:
- Must have overall 5-6 years’ hands-on experience in SAP PP implementation in cloud-based environment experience.
- Involved in at least 1-2 end to end cycle of SAP PP project implementation in the consulting environment
- Design, develop, test, debug and implement programs on SAP S4 HANA.
- Develop solutions for all business processes in SAP systems.
- With experience in supporting other IT areas as assigned including non-SAP business systems
- Preferably to have S4 HANA experience
- Articulate with the ability to communicate effectively in all levels
- Able to start in a short notice period.
- Consulting background is preferable
Pre-requisites:
- Client-facing consulting role
- Strong exposure to SAP PP
- Must be open to support SAP support maintenance, enhancement, change request and etc