Network and Security Responsibilities
- Lead Cyber Security efforts to defend against incidents of compromise and coordinate incident response if required
- Perform technical requirements and data gathering analysis for technology requests that include networking platforms and services.
- Perform capacity planning and sizing on network platform.
- Knowledge of network architecture and solution design as it pertains to both operations and projects.
- Help establish and ensure SLAs are maintained for identified network services
- Provide ongoing support for the company’s WAN, LAN and WLAN infrastructure
- Build relationships with key business stakeholders within Company to understand strategic direction and support local operational needs
- Develop and implement the Asia strategy for IT equipment, systems, applications and security, in cooperation with the global IT
- Propose system enhancements to improve performance and reliability
- Work with the team and management to ensure that network monitoring, management, troubleshooting and SLA reporting tools are in place to support “the network”
- Help establish, implement, and supervise network partner procedures to drive SLA alignment
- Work with network service partners to develop and complete SOWs in support of service request fulfillment and network projects
- Responsible for problem management efforts including root cause analysis and information security incident response
- Assist in maintaining inventories of the organization’s IT assets within the scope of this job description
- Assist the Network Operations Center team with the ongoing management of the company’s Network appliances
- Support technology audits and complete related service requests
- Help develops new network policies and controls as driven by the introduction of new technologies or changes
- Understand and implement to Network policies as they relate to the ongoing operation of the company’s network infrastructure
IT Governance Responsibilities
- Assess and find opportunities to reduce expenses related to the networking technology and services
- When acting in the capacity of a technical lead, handle project related expenses in accordance with the approved project budgets
- Assist with the establishment of service and support contracts for systems and services within the scope of the job description.
Supervisory and Management Responsibilities:
- Develop and manage annual budgets for the IT Infrastructure department
- This position has supervision over staff, other support vendors and partners.
Specialized Knowledge, Skills and Abilities
- Minimum of 5 years applicable professional experience
- Demonstrated knowledge of best practice IT policies, standards and guidelines
- Working knowledge of IT solutions for manufacturing, sales and distribution operations related to: safety, production, maintenance, economics and equipment utilization
- Demonstrated ability to simultaneously manage multiple projects
- Experience as a driver for standardization of processes, applications and IT infrastructure as well as the management of change processes
- Play key role in shaping new technology paradigm consisting of enterprise level network and
- Experience in design, deployment, operation and management of network infrastructure and experience in configuring and maintaining Cisco and HP network switches, routers, wireless equipment and IOT devices.
- Basic Knowledge on AD, DNS and DHCP and experience in Managing ESXI server, VNX storage and Windows servers.
- Knowledge on infrastructure services, including servers, storage, network, backups and applications like Exchange and SharePoint and Data Center Operations.
- Knowledge on O365 Administration, Exchange Online, SharePoint Online, Azure Active Directory and Intune.
- Experience in SASE implementation & operations.
