Mission / Purpose:
Within the GBU organization, the Head Transformation & Portfolio Management, South East Asia & India MCO (multi country organization) leads transformation and is responsible for executing the EP Franchise strategy for non-promoted products with the mandate to maximise BOI. The incumbent ensures continuous innovation, co-creation and co-design of the organization and ways of working, considering external landscape and quickly changing business environment. He or she is a change agent and plays the role of an entrepreneur and role model following agile principles, providing forward thinking ideas, and opening unique opportunities for teams to deliver impact. He or she is viewed as a leader when it comes to knowledge sharing and innovative ideas.
Main responsibilities:
The Transformation Lead plays a key role in steering the organisation through a significant change in our model, ways of working, capabilities, and culture, while also ensuring we increase customer and employee satisfaction with positive business outcomes. Key responsibilities include strategic planning and project management, change management, stakeholder alignment, cross functional collaboration, leadership and inspiring others, and communication. Maximize BOI sustainably through different initiatives proposals including business cases for pruning, export and distributor models. Conduct financial analyses related to the product portfolio, including revenue forecasts, profitability assessments, and cost management. The scope also includes PMO (Project Management Office) components such as strategy, facilitation (enabling leaderships team to work together and getting to decision faster), project management (leading highly important projects in white spaces), and bridges building (connecting the dots within the leadership team and with the rest of the organization).
· Align business transformation vision, goals and strategy with senior leaders of the region and GBU.
· Drive implementation of the Customer First operating model in close coordination with all involved functions (Marketing, Sales & Customer Engagement, Medical, etc). Ensure planning, execution and following up, including clear KPIs. Support and follow up the country implementation leveraging data and analytics. Ensure Glocal alignment for Customer First with Turing, Exceed and other Global and Local projects. [K/1]
· Lead Portfolio Opportunities:
· Search & analyze new Business opportunities (internal and external).
· Prepareand defend their Business Cases internally at Corporate level
· Manage the different opportunities to ensure its implementation on time (i.e., divestments, alliances, pricing strategy roll out...)
· Execute global strategies and proactively propose local initiatives to extend the protection and/or limit sales erosion of products without patent and/or data exclusivity
· Optimize resource allocation to maximize the overall performance of the portfolio
· Foster business innovation across countries and lead continuous co-creation and co-design with relevant stakeholders globally and locally.
· Lead change management strategies in ways of working, organization structures, processes, technologies and in capabilities evolution to be a positive and engaging journey.
· Ensure effective and timely communication to guarantee relevant stakeholders are involved and informed.
· Contribute to and co-drive the implementation of the 2030 Strategic roadmap for the region.
· Lead and inspire a transformation community in the MCO and cross-GBU.
· Ensure efficient frame and governance to encourage agile and regular practice sharing and transversal collaboration x-markets.
· Engage with x-segments streams to share experience and accelerate operational excellence and transformation within GBU
· Organizational strategy design and change:
o Change Management & Change Journeys, employing change communication, training and enforce our Play to Win culture change
o Capability Definition (e.g., Strategic Workforce planning with BU Heads and Country Lead Functions Heads)
o Strategy Definition (e.g., Act as sparring partner and source of inspiration for strategy alignment to leadership team ensuring the right allocation of resources and prioritization)
o Target Operating Model design
o Take ownership of the constant collaborative evolution and invest further into the organizational resilience.
· Agile Leadership & BU Program Management:
o Lead implementation of transformation initiatives & ensure the cascade of our change story
o Work closely locally and globally together with cross-functional transformation team (Medical, Marketing, Sales & GTMC, P&C) with a can-do attitude to accelerate operational excellence. [K/2]
o Drive continuous improvement of our organizational processes, ways of working, tools etc.
o Facilitate organizational learning, knowledge sharing and ongoing change management within the teams
o Establish appropriate project governance and organization on BU level
o Support with crafting and co-creating agile processes for multi-team initiatives that foster open exchange across teams and help to identify synergies, dependencies and facilitate the making trade-off decisions
o Identifying success measures, and establishing KPI dashboards to track, report and address ongoing engagement/project health
o Risk & Issue Management
· Experience:
• Bachelor’s degree in any related field with minimum 10 years of experience in Operational experience, general management, sales and/or marketing and/or GTMC.
• Solid exposure and/or experience to countries and regions markets.
• Business strategy and execution: Build a comprehensive strategic business plan, in line with the global strategy, the competitive environment and the local needs.
• Innovation: ability to drive innovative business solutions/models answering specific business needs. Ability to experiment new operating models and ways of working as an innovation engine.
• Ability to create and articulate an inspiring vision for the organization, to embark teams in the journey and create sense of pride and engagement. Including excellent communication and presentation skills.
• Transformation Leadership: Experience in driving organizational change with high level of engagement.
• Strong financial skills and analytics mindset: the ability to navigate complex business challenges and identify innovative solutions.
• Strategic and project management: able to manage and deliver complex projects including understanding of transformation methodologies, change management practices, and project management principles.
• Transversal & matrix leadership: strong experience at leveraging internal. Ability to operate effectively in complex, challenging, fast paced environments with high level of uncertainty.
• Strong inclusive leader with strong entrepreneurial drive, who thrives on intellectual challenge and raises the bar in terms of delivering results and impact[K/3]
• High level of resilience with the ability to thrive in ambiguity and operate under pressure
• High integrity and transparency, with demonstrated ability to work collaboratively building trust relationships across various stakeholders.
· Technical skills:
• Track-record in scaled change management programs
• Expert in the field of (agile) program/project management, lean management, process optimization and progressive organizational design.
• Proven track record working in Digital (e.g., rollout of a new tool or system and the related change aspects) and Transformation (e.g., restructuring, new organization) projects
• Experience leading cross-functional teams and in-depth of knowledge/defined involvement in helping frame, design and execute solutions for challenging business situations
• Exceptional intellectual and analytical curiosity, a creative visionary who can manage innovation
• Significant experience working with cross functional agile teams
I suggest that we make a reference to the accountability split between this role and Sales&Customer Engagement Lead when it comes to execution of Customer First Operating Model. [K/1]
I suggest to include P&Cas critical stakeholder to partner especially when it comes to change management [K/2]
I suggest to include "Inclusive Leadership" as well as "Change Agent" as expected leadership attributes [K/3]
