Regional Office Management
- Lead and drive the growth and strategic development of regional offices, based on business, business needs and market trends.
- Initiate and lead projects regarding regional development and change management.
- Communicate and ensure understanding of the strategic plans including objectives.
- Manage relationships with all stakeholders, including regional business partners, customers, suppliers and agents.
Business Planning and Development
- Create and build a profitable and customer-focused regional offices with a strong management team fully capable of providing good leadership.
- Build and expand current local and regional client portfolio.
- Explore and build new client portfolio, locally and regionally.
- Initiate and develop business opportunities within new or existing markets.
- Identify potential locations for market opportunities that produce continued growth. Evaluate new office set up and develop strategies to penetrate in the country.
- Ensure regional offices align to corporate strategies in terms of focus on verticals, branding and marketing materials compliance, media strategies.
- Identify specific local needs and ensure adaptation of regional standards to local needs.
Performance Management
- Drive and ensure regional offices achieve their Key Performance Indicators (KPI) on revenue, service quality and profit.
- Ensure the implementation of detailed business improvement plans to meet or exceed country profit targets.
- Conduct regular performance reviews of regional offices and ensure appropriate corrective actions.
- Manage an effective and balanced portfolio of business and markets to achieve business growth.
People and Relationship Management
- Support and implement programmes and activities for efficient people management, with the regional HR policies.
- Lead and develop the regional teams to ensure the required people and organisational capability is in place.
- Ensure there is a culture of employee feedback and engagement.
- Develop and build a culture of continual personal development.
Compliance and Internal Policies
- Ensure regional offices' compliance with policies.
- Ensure operations are conducted in accordance with legal requirements and external regulations.
- Collaborate with legal team to minimize legal exposure.
