FIM System Production Support works across Group Finance to understand the business objectives, requirements and processes of the various Finance stakeholders and provide end-user maintenance of our Finance systems and related processes.
The candidate will be part of Financial Information Management (FIM) within Group Finance under the System Production Support organization structure. The key responsibilities include:
- Ensure timely and accurate service delivery in accordance with Service Level Agreement
- Understand system set up implications due to changes in requirements or new products, and updates the necessary system configuration and procedure.
- Review and ensure operational problems, issues and queries are resolved promptly and satisfactorily
- Review and ensure SOPs are updated and comply with procedures
- Identify areas of improvements for implementations
- Gather requirements from stakeholders and work closely with IT and relevant stakeholders to support implementation including performing User Acceptance Testing
Job Requirements
- Degree in Accounting / Finance/ Business or its equivalent professional certificates
- At least 8 to 10 years demonstrated experience in banking industry and conversant with current accounting policies and banking regulations
- Have a good understanding of technology and operational needs of one or more of the following subject areas:Financial accounting
Financial reporting
Performance management
Regulatory reporting related to Finance and Risk within a banking environment to support regulatory submission
- Aptitude for system related work, good knowledge of project planning and implementation including requirement gathering, system testing and system end-user maintenance
- Proven business analysis skills, including developing business / functional requirement, user test strategy and test scripts
- Strong capability in process control and operational risk management
- Familiarity with the Moody’s Risk Authority software for Basel Credit and/or Market Risk is a plus.
- Experience in SQL, MS PowerPoint, Excel and Word
- Strong skills on data analysis via tools such as OBIEE, Power BI or Qlik Sense
- Experience or knowledge in Business Process Reengineering (BPR)
- Experience and confidence in dealing with various levels of management
- Proven team player with strong interpersonal skills, possesses drive, initiative and is a self-starter
- Strong communication skills and superior attention to details
