Job Description & Requirements
· Manage day to day operations and ensure smooth running of Tree Art campus.
· Proactively engage customers and build good rapport through understanding of students and their progress development.
· Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.
· Support management in planning and executing strategies to increase sales.
· Plan, organise and communicate to customers on the various programme and campus events.
· Serve as customer’s main point of contact and manage communication platforms.
· Responsible for customer enquiries, student enrolment and post-sales services.
· Coordinate class schedule and arrange for replacement teachers when necessary.
· Monitor student attendance and follow up to arrange for makeup lesson.
· Perform administrative duties including maintaining ERP, student records and tracking withdrawals.
· Share expertise and provide guidance to direct report.
· Motivate and work as a team in the achievement of service excellence and centre targets.
· Liaise with landlord on updates.
· Perform any other duties and responsibilities as assigned by the Operations Director.
Working Hours (43 hours per work week):
Mon : off
Tuesday - Friday : 1.30pm - 7.30pm
Saturday and Sunday: 9.00am - 7.30pm
