JOB RESPONSIBILITIES
- Respond to the enquires within 24 hours for simple and straight forward cases. For queries that need further investigation and review, to respond to the enquirer as soon as a solution has been obtained.
- Where email correspondence poses challenges, other modes of communication such as teams, WhatsApp messaging or phone calls may be used.
- Work in partnership with the various stakeholders to resolve the issues raised.
- Provide solution to the enquirers.
- Work in partnership with the different stakeholders within HRTD and align the policies / guidelines for the different employee groups.
- Provide support in admin matters or other ad-hoc duties.
- Serves as the first point of contact for day-to-day operational issues related to AIAM.
- Arrange meeting and clarify issues with the AIAM project team, system vendor as well as internal stakeholders and then work with them to address the concern/issues raised.
JOB REQUIREMENTS
- A diploma / degree in any discipline, preferably in Business Information/ Computer Science/ Data Analytics/ Data Science/ Information Technology
- able to start work immediately or on short notice
For interested candidate, please email your resumes to [email protected]
Denyse Nicole Tan Shuqin (#HDT)
Recruit Express Pte Ltd
CEI No: R1333503
Company EA license : 99C4599
