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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   IT Support Engr ITSE290524QJT
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IT Support Engr ITSE290524QJT

Tessolve Engineering Services Pte. Ltd.

Tessolve Engineering Services Pte. Ltd. company logo

Responsibilities

· Supporting existing and new MDF/IDF rooms.

· Day-to-day operations of MDF/IDF rooms and assume a critical role in maintaining the overall up- time, performance, and capacity.

· Site management, Moves/Adds/Changes of systems within the site.

· Rack and install a large inventory of servers, storage, networking gear, data center gear and serial consoles in our production environment.

· Perform initial configuration and provision for deployment: servers, network gear and various infrastructure related equipment (Console/ILO) configurations for sys-admins

· Perform stringent site management and planning for production deployments and growth.

· Troubleshoot and remedy hardware issues, and provide a detailed report to management/administrators

· Manage local vendors for procurement/installations/remediation

· Manage RMA/EOL/Disposal processes with various sources

· Maintain an up-to-date inventory list of all hardware equipment for locations

· Implement and follow best-practice methodology for maintaining a MDF/IDF environment for power/cooling/cabling

· Track MDF/IDF related issues and tasks via our ticketing system

· Participate in a 24x7x365 on-call support rotation

· Domestic travel as needed.

Skills / Experience

· Minimum 1 year experience working in computer rooms including:

§ Data centre best practices including cabling, power balancing, cooling, inventory tracking, and more

§ Experience in performing hardware troubleshooting in a Small to Medium scale server/storage/networking environment

§ Hands-on and certified professional experienced with Windows, Unix and IP networking

§ Basic system administration skills for servers, storage, and networking devices

§ Ability to lift 20KG safely and reliably on a regular basis.:

Preferred Qualifications

· 1-3 years’ experience working in small to medium computer rooms including:

§ Experience working in supporting Semi-conductor industries IT operations.

§ Data center best practices including cabling, power balancing, cooling, inventory tracking, and more

· Experience in performing hardware troubleshooting server/storage/networking environment

· Over 1-3 years Hands-on and certified professional experienced with Windows, UNIX/LINUX and IP networking

· Over 1 year proven system administration skills for servers, storage, and networking devices including:

§ Proven experience using data center management tools

§ Proven track record for working alone, or remotely with minimal supervision
xcellent written and verbal communication skills in English, as well as, strong interpersonal skills at all levels or the organization

§ Vendor management experience.

§ Meticulous attention to detail and strong organization skills

§ Take pride in keeping a clean and tidy work environment within the MDF/IDF rooms.

§ Self-motivated and able to work alone efficiently and without close supervision

Excellent written and verbal communication skills, as well as, strong interpersonal skills

Education Requirements:

· BA/BS Information Technology, Computer Science or a related field (or equivalent experience) IT Certifications such as A+, Server+, Network+, ITIL or similar a plus CCNA, or equivalent Electrical/Mechanical experience or certification. *LI-SRC

Nationality : Singaporean/ SPR

Work place : Serangoon North

Type : experienced candidate

Openings : 1

Salary range : S$ 4500 to $5700 per month

AWS : Yes

VB : No

Allowances : not eligible

Benefits : Medical Benefits eligible

✱   This job post has expired   ✱

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