Job Scope
- Coordinate the Representative Notification Framework process ensuring key timelines are met.
- Effective and prompt management of cases assigned for Representative Notification Framework requests.
- Efficient handling of related queries and execution of controls in compliance.
- Ensure agreed customer service levels are met and customers queries, and feedback is effectively addressed.
- Maintain employee database through management of employee data changes.
- Actively engage all concerned parties through required HR processes, enabling accurate administration and data maintenance of staff records, in compliance to required controls and audit documentation.
- Maintain a collaborative working partnership with all HR teams to deliver efficient and seamless HR services to all businesses.
- Drive work improvements within team, actively streamline processes for efficiency and reduce duplications.
- Ensure all operational processes is consistent with HR policies and group compliance and regulatory requirements.
- Provide any ad hoc HR operations support as assigned from time to time.
Job Qualifications
- Degree in Human Resources or Business-related field or equivalent experience.
- Basic knowledge in General HR policies.
- Excellent communication skills ideally gained in a high-volume environment.
- Attention to detail and the ability to prioritize and work under a tight schedule and pressure.
- Able to adapt to a wide range of work procedure and operational guidelines.
- Understanding of local regulatory requirements.
- Proficient in using Microsoft Word, Excel, and PowerPoint.
- Experience in using Success Factors is desirable.
We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with [email protected] | Personnel Reg No.: R1105160 | EA License: 02C3423
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy
