About Us:
We are a top-tier concierge service located in the heart of Singapore's vibrant business district. Our mission is to surpass expectations and create a welcoming environment for our elite clientele.
About the Role:
You will play a crucial role in delivering unforgettable experiences. You will be the face of our service, providing personalized and exceptional support to our clients.
Key Responsibilities:
- Client Interaction: Serve as the first point of contact for our clients, offering warm and attentive service.
- Property Management: Oversee access to properties, ensuring all security protocols and SOPs are strictly followed.
- Team Coordination: Work seamlessly with colleagues and other teams to provide uninterrupted service at all times.
- Anticipate Needs: Identify and proactively address client needs, ensuring a smooth and stress-free experience.
- Relationship Building: Foster strong relationships with tenants, showing genuine interest and recording personal preferences for tailored service.
About You:
- Customer Service Skills: Passionate about meeting new people and providing top-notch service.
- Professional Appearance: Maintain a polished and professional demeanor, creating a lasting first impression.
- Attention to Detail: Keen eye for detail and the ability to anticipate guest preferences.
- Problem-Solver: Skilled in resolving concerns efficiently and improving service satisfaction through feedback.
- Local Expertise: Knowledgeable about local dining, attractions, and events, able to cater to diverse cultural needs.
- Rapport Building: Excel in building rapport with tenants, even within a short time frame.
- Cultural Sensitivity: Comfortable interacting with people from various cultural backgrounds.
- Team Player: Willing to assist with additional duties as needed.
What We Offer:
- Competitive Salary & Benefits: Attractive compensation and benefits package.
- Dynamic Environment: Opportunity to work in a fast-paced and engaging environment.
- Professional Growth: Chances to enhance your skills and knowledge within the premium service industry.
- Exceptional Team: Be part of a dedicated team committed to providing outstanding service.
Join us and be a part of creating unforgettable experiences in Singapore's premier business district.
EA License 22C1383
EA Personnel R22110043
