Office IT & Admin Support

What you’ll do:

• L1 and L2 Technical Support which includes and not limited to:

1. Daily System Administration and support
2. Troubleshooting for IT systems, equipment and inquiries of users
3. Maintain and support office Users Workstation and various Office Equipment life-cycle and availability

• Coordinate with Telecom Service (ISP) Vendors to ensure Offices Telco Circuits availability (Internet, IDAP, ISDN, PSTN or etc)
• Coordinate and troubleshoot for Office Structured Cabling System
• Vendor management
• Meticulous documentation which includes inventory, technical drawings and related documents
• Responsible for office Meeting Rooms VC and AV System Setup
• IT Projects from FD
• HR Team Admin Support
• Other tasks as assigned by the manager.

What we seek:

• Min, 2 years’ experience in IT Technical Support and System Administration
• Degree or certificate holder in Information Technology or related disciplines
  • Qualification in CCNA, MCSE, MCP, MCITP is an advantage.

What you’ll need:

• Experience and capability in:

1. Google Workspace
2. Lark Suite
3. MS Office
4. Windows/ MacOS administration, maintenance
5. Networking (Firewall, Core/Access Switching, Wi-Fi System etc) on perm / cloudbase server and
6. IP/Cloud PABX System Concept, Connection and Installation
7. AV and VC System concept, design, and technical troubleshooting
8. Basic knowledge of IT Server/Comms Room Infrastructure, Structured Cabling System and Door Access System
9. IT and general procurement procedures
10. ISP Communications