Job Description
- Greet guests upon arrival and advise them on table QR code ordering.
- Provide excellent customer service and management at all times.
- Assist guests with baby chair and/or wheelchair requirements.
- Take orders over the counter and handle payment collection.
- Assist guests with menu inquiries and recommend dishes based on their preferences and menu offerings.
- Upsell additional items to increase revenue and enhance guests' experience.
- Perform cashiering duties on the POS system.
- Assist in managing stock positioning, shelf life, and monitor stock levels.
- Perform operational duties, including barista tasks, order taking, serving, clearing garbage, and general cleaning within the outlet.
- Follow company Standard Operating Procedures (SOP) at all times.
- Ensure all menu offerings are in stock and provide recommendations for food and beverage items.
- Assist with basic food preparation tasks, such as preparing sauces or desserts, as needed.
- Prepare drinks according to recipes.
- Serve drink and food orders promptly and accurately.
- Clean and set tables in preparation for new guests.
- Attend to guests' requests promptly and check on their overall dining experience.
- Set up and clear the cafe before and after service, depending on the shift assigned.
- Prepare and replenish stations before the shift starts.
- Maintain cafe cleanliness and workstations.
- Perform opening and closing duties as per SOP.
- Perform ad-hoc duties assigned by the manager on duty.
Requirements
- At least 1 to 3 years of experience working in a café kitchen is preferred
- Approachable demeanor
- Customer-oriented
- Fluent in spoken English
- Positive work attitude
- Willingness to learn
- Team player
- Attention to detail
- Reliable attendance and punctuality
- Previous café experience is advantageous
Benefits
- Competitive salary based on experience
- Opportunities for professional development and advancement within the organization
- Staff discounts on Supper Deck menu offerings
- Positive and collaborative work environment
- Staff meals provided
- Annual leave and sick leave
If you have no prior experience but have a passion for customer service and a great positive attitude, we want to hear from you too.
Interested applicants, please apply or email your updated resume, earliest availability, and expected salary to [email protected]
