Your new company
This is a multinational investment bank with presence all over the globe.
Your new role
- Work with Voice Engineering team and follow guidelines and instructions from voice engineering team to support project / voice services in the Bank.
- Perform NICE system upgrades and Life Cycle Management.
- Work with component support teams (e.g., Voice Operation, PMO, Server and Storage) to coordinate activities that required from the Bank.
- Work with vendors (e.g., NICE / IPC / Cisco on-site support) to have end-to-end voice recording service delivery / testing.
What you'll need to succeed
- Competency in NICE Voice Recording Upgrades / Migrations and Life Cycle Management.
- Managing NICE Playback Systems.
- Deploying Mobile Voice Recording.
- Design and implement voice recording infrastructure and systems such as retention, playback, and retrieval.
- Define detailed technical requirements and scope of work for vendor or bank team for implementation.
- NICE Product Certification
What you'll get in return
- Challenging yet fulfilling career with an equal opportunity employer.
- Various opportunities to learn and upgrade your skill sets
- Competitive remuneration package and benefits
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email [email protected] for a confidential discussion.
Referrals are welcome.
Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D
