Admin Assistant (Operation Department)(Hyrid, 4 days in office, 1 days WFH)
Job Description
1. Update the CRM portal.
2. Process Sales Orders.
3. Preparing course notes or books and certificates for the Trainees.
4. Assist/Co-ordinate in online events, exhibitions, etc.
5. Preparing the event and making sure to increase the number of sign-up rates.
6. Assists in reminders and follow-up related to courses and orders.
7. Assist to ensure the team provided quality customer service to customers over social media, phone, or emails.
8. Assist in graduate photo talking and posting.
9. Maintain customer records by updating accounts information.
10. Assist in Master list, Reports and Sales update.
11. Process the E-report books.
12. To perform ad hoc duties when assigned.
Requirement:
● At least 2 years relevant working experience.
● Knowledge of modern marketing techniques.
● High-level communication and networking skills.
● Understanding of commercial trends and marketing strategies.
● Strong communication skills and interpersonal skills.
● Good command of English (written and spoken).
● Good Personality, self- motivated & Independent
● Must be Computer literate (Microsoft office, PowerPoint, Words, Excel, arrange zoom meeting, update data in google drive)
● Ability to work well under pressure, hands on and self-starter.
● Able to muti-tasks and work in a fast-paced environment.