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Jobs in Singapore   »   Jobs in Singapore   »   Guest Relations Executive(Harbourfront)
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Guest Relations Executive(Harbourfront)

Compass Group (singapore) Pte. Ltd.

Compass Group (singapore) Pte. Ltd. company logo

Job Responsibilities:

  • Manage and supervise service areas to maintain efficient customer flow, friendly and efficient service and product availability throughout the service periods
  • Able to proactive approach to be characterised by excellent presentation, freshness and presentation should be consistent throughout the day
  • Responsible for maintaining the cleanliness and professional appearance of each vending machine together with the filling/replenishment, service, repair and maintenance of it
  • Ensure sufficient volumes and range of pantry supplies and drink options including consumables are always made available to its customers
  • Ensure all service, table, glass ware, crockery and cutlery used in delivery of service to be well maintained, in a safe, clean and hygienic state
  • Ensure vending/ machines and related vending areas are well maintained, safe, hygiene and in good working order
  • Responsible for identifying the requirements of individual pantry/serveries through monitoring and observation during site visits
  • Ensure additional stock is held centrally and manages the distribution of stock to accommodate seasonal peaks
  • Maintain meeting rooms/conference facilities clean, tidy and setup as per requirements
  • Ensure for any events, the event service delivers a total end to end service experience and proactive approach taken to conference/event service change requests or support
  • Provide proactive management/supervision of service areas to maintain efficient customer flow, friendly and efficient service, product availability and dish-wash throughout the service periods
  • Active management of seating areas to ensure optimum use of these facilities.
  • Dispose of all unconsumed food and related waste in accordance with statutory/regulatory requirements
  • Any other duties as assigned by the Facility Manager
  • Health and Safety Responsibilities:
  • Adhere to Compass Singapore HSE systems and procedures
  • Follow all Emergency Response plans on site
  • Follow procedures for identifying, assessing and controlling hazards and risks
  • Adhere to and maintain food handling standards and food safety plan at all times

Job Requirements:

  • Minimum 1 to 2 years working experience in F&B or Hospitality industry
  • Proven ability to get along well with various types of people and work well under pressure.
  • Strong organizational skills and the ability to multi-task.
  • Effective interpersonal skills with both internal and external customers
  • Good oral and written communication skills
  • Independent, resourceful and ability to meet up with tight deadlines
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