Manage the entire assessment administrative process for PSB and University Programmes for main and re-examination / deferred examination / supplementary examination / quizzes / class tests / mid-term tests / deferred or re quizzes and re class tests
Liaise with University partners, overseas PSB colleges, appointed vendors, internal / external stakeholders and invigilators on assessment and exam administration matters.
Examination Operations Management
- Manage confidential student and examination data in our student and learning management systems.
Pre-assessment (Quizzes, Class Tests and Exams)
- Carry out administrative tasks to prepare for assessment (Quizzes, Class Tests and Exams) in face-to-face examination setting which includes:
- Liaison with Lecturers and Module Leaders for pre moderation of examination question paper
- Resource planning including booking of exam venue and invigilator deployment
- Updating examination schedule accurately
- Preparing quizzes, class tests and exams materials for Exam Day held at City campuses
- Briefing invigilators as needed to ensure smooth running of the assessment
Actual Day operations
- Manage face-to-face examination and quizzes, / class test held at City Campus
- Ensure the smooth running of the examinations and troubleshoot any issue
- Work with invigilators to ensure that exam procedures are adhered to
- Handle academic misconduct cases and any issues on Examination Day
Post-assessment (Quizzes, Class Tests and Exams)
Carry out administrative tasks for post assessment process for face-to-face assessments, which include:
- Managing the marking of scripts and timelines
- Preparing and liaising with academic faculty member for post moderation
- Updating graduating status of students at Examination and Awards Board and in the system
Prepare and Manage University Examination Board
- Liasing with University Partners for pre and post moderation work
- Carry out administrative tasks to prepare for the Board meeting
Administrative work, including
- Process exam-related procurement/finance matters promptly according to timelines
New programme exam operations
- Plan and carry out assessments / exams for new programmes
- Attend programme briefings, obtain required information and plan for the 1st assessment / exams
- Liaise with internal and external stakeholders to work out processes and timelines for new programmes, new assessment methods, etc.
- Draft assessment / exam work process for the new programme
Internal and External Stakeholder management
- Working with School (Operations and Academics) on related examination operations
- Liaising and coordinating with outsourced business partner in the monitoring and tracking of work processes
- Managing the assignment and deployment of invigilators for online and onsite campus exams
Others
- Any other duties as required by the company from time to time.
Requirements
- Degree in any field
- 1- 5 years of experience would be an added advantage (Fresh graduates are welcome to apply.)
- experience in related field, in examination management or similar environment.
- Strong co-ordination and time management skills.
- Meticulous with an eye for details.
- Experience in process management
- Good communication skills
- Good interpersonal skills
- Good time management skills
- Project / Event management
- Experience working with senior management staff
- People management
- Willing to cover for evening and Saturday exams for 1-2 hours (3-5 times a year)
