What Does Company Offer:
- Earn $2,100/month
- Full Salary during Training
- On-the-Job Training provided
- Other Work Benefits
- Career Advancement
- 13th Month Bonus
Role
The Document Imaging Specialist is a member of a team responsible for service delivery through efficient scanning operations at an Iron Mountain customer site. It is paramount for the Document Imaging Specialist to be able to provide a balance between efficiency and cost consciousness while delighting the customer by exceeding expectations.
Responsibilities
- Deliver a great service and build strong trusted relationships with client
- Deliver a range of Document Imaging services and support to the client with minimal or no supervision
- Receive, sort, batch and prepare hard copy documents for scanning
- Remove all bindings correctly, without degrading the hard copy document.
- Repair and prepare hard copy documents for auto-feed scanning as required.
- Operate and maintain high-speed production scanners equipment to scan hardcopy documents to digital form
- Ensure that all required physical pages are scanned and all scanned images are clear, complete and orientated correctly
- Capture data from scanned images accurately and completely within keystrokes performance measurements
- Perform quality checks on scanning, data entry and final digital output; rework as required.
- Restore hard copy documents to original form as required for packing into archive boxes
- Ensure daily record keeping functions are completed and reporting information is maintained
- Collaborate with the team to problem solve to ensure efficient service delivery that meets SLA
- Identify and implement opportunities for process improvement
- All other duties as assigned by management
Job Requirements:
- Experience in scanning and indexing
- Applicants without experience will be considered for entry-level position
- Previous scanning and indexing experience will be added advantage
- Excellent customer service mind-set and good communication skills
- Proven record working in a fast-paced and time sensitive environment with little to no errors
- Able to manage multiple concurrent deadlines and responsibilities at once
- Works well under pressure and meets tight deadlines.
- Absolute team player, and look to enjoy working with a close-knit team
- Attention to detail, responsible and organized
- Basic computer skills
- Willing to OT as per required
- Acceptable to do cross-functional learning/job rotation as per Management’s request
- To be flexible in different working location
- Willing to work at Raffles Place and Tampines
