You will play a crucial role in managing all aspects of temperature-related services for our clients. You’ll be the main point of contact, ensuring that protocols are set up correctly, tracking shipments, and addressing any temperature excursions. Your attention to detail and commitment to maintaining high standards will contribute to the success of our projects.
Responsibilities:
- Be the main point of contact for all temperature-related services.
- Set up customer protocols based on applicable temperature services.
- Verify and update quotes with any scope changes.
- Review temperature excursion reports and perform adjudications.
- Monitor shipments and site compliance.
- Track excursions throughout the product lifecycle.
- Communicate with customers and clinical sites regarding temperature surveillance.
- Assist with technical queries and quality incident reports.
- Generate routine customer-specific reports.
- Attend meetings and teleconferences.
- Adhere to SOPs and GMP requirements.
Qualifications:
- Min. Bachelor’s degree in relevant field.
- Experience in temperature-controlled logistics or clinical trial services preferred.
- Strong organizational and communication skills.
- Proficiency in Microsoft Office Suite.
Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications to [email protected] or telegram @alexgohhl
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)